Help Center

The Allianz TravelSmart® App

Published: September 8, 2023|

Help your customers put protection at their fingertips with the free Allianz TravelSmart® app, the simple way to access Allianz Travel Insurance plans on the go.

Travelers' All-access Pass to Protection

With easy-to-use features to help travelers stay safe and organized on their trips, Allianz TravelSmart may just be the perfect travel companion—and they don’t even have to make room for it in their carry-on.

Your customers can count on Allianz TravelSmart for some very useful features.

  • Plan information: Instant access to coverage benefits while traveling the globe
  • Claims: Claim filing and status tracking on the go
  • TravelSmart Hotline: Quick, easy access to 24-hour assistance in just a few clicks
  • Alerts: Location-based updates about events that could impact your customers’ travels with the Alert Center feature
  • Flights: Real-time flight updates and boarding gate info
  • International Hospital Search: Help locating nearby, pre-screened medical facilities in an emergency
  • Country Information: Local emergency numbers at travelers’ fingertips
  • Rx and First Aid Terms: Easy access to medical term transactions in 18 languages

Show customers you care about their safety.
Recommend downloading TravelSmart before their trips.

“For Allianz Travel policyholders, the TravelSmart app is the easiest way to access a travel insurance plan, file and manage a claim, track flights, receive live updates for flight delays and easily contact 24-hour assistance and concierge services.”

—, February 2021

* No purchase necessary to download the app. Your use of the Allianz TravelSmart app and any and all content thereon is at all times subject to the Terms of Use. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to 24-Hour Hotline Assistance. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider. This application is not a substitute for medical advice or treatment. All plans/claims subject to policy terms, conditions, and exclusions.AWP USA Inc. and its affiliates, including Jefferson Insurance Company and AGA Service Company d/b/a Allianz Global Assistance, are committed to protecting your privacy. By using the Allianz TravelSmart app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in our Privacy Policy.

iOS, iPhone and App Store are trademarks of Apple Inc. Android and Google Play are trademarks of Google Inc.

*Allianz Global Assistance does not charge for this service. Message and data rates may apply from your mobile carrier. iOS, iPhone and App Store are trademarks of Apple Inc. Android and Google Play are trademarks of Google Inc.

Have more questions?

We’re here for you! Drop us a line and let us know what questions you have. Your dedicated team is always happy to help.

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