Richmond, VA, January 24, 2024- Allianz Partners USA, a leading travel insurance and assistance company, took top category honors in the 2024 Elliott Advocacy Readers’ Choice Awards. This year marks the eighth time the company has ranked first in the travel insurance category since it was added in 2016. The annual recognition highlights companies that deliver outstanding customer support and service to travelers.

The awards, now in their 19th year, are widely regarded as one of the most-coveted customer service recognition programs in America. Readers of Elliott Advocacy, a leading non-profit online consumer advocacy organization, nominated and voted for their favorite companies across 18 industries including the best airlines, hotels, cruise lines and vacation rental services.

“Elliott Advocacy readers are passionate about customer satisfaction and choose who they trust with their travel decisions very wisely. That is why we’re so incredibly honored to receive recognition for our travel insurance services for the eighth year in a row, and look forward to continuing to support Elliott readers, and all of our customers in the everchanging travel space, for years to come,” said Daniel Durazo, director of external communications at Allianz Partners USA.

The​ ​Elliott​ ​Advocacy​ ​Awards program began​ ​in​ ​2005​ ​as​ ​a​ ​recognition​ ​of​ ​the travel industry’s top​ ​brands​.​ ​In​ ​2015,​ ​it​ ​shifted​ ​to​ ​a​ ​readers’​ ​choice​ ​survey​ ​focused exclusively​ ​on​ ​customer​ ​service.​ ​Since​ ​then,​ ​the​ ​award​ ​has​ ​been​ ​recognized​ ​as​ ​the​ ​travel industry’s premier customer​ ​service​ ​award​.

Review the full list of 2024 honorees at https://elliottadvocacy.org/awards/.  

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Press contact

FINN Partners
Robin Magrisi / [email protected]
Megan Derks / [email protected]

About Allianz Partners   

In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.  

 For Allianz Partners USA products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of coverage, including the epidemic-related benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sublimits and daily maximums. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Except as otherwise specified, AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance is a mark of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance.