Valued customers protected
Major industry awards earned in 2022
Network of pre-screened medical providers
Allianz Partners has a long history of helping travelers 24/7, across the globe. But we never stop looking for new ways to be there for you and your customers. With a trailblazing approach that complements our traditional, customer-first ethos, we bring the right mix of strengths together to set you apart from the competition.
Valued protection + Priceless peace of mind
With people at the heart of all we do, we've created an ecosystem to stay on top of customers' needs and concerns, even as they evolve—ensuring a standout experience that keeps them coming back to you.
32 unique trip cancellation covered reasons across a breadth of products to give travelers unmatched protection for today’s challenges
Over 5 million customers surveyed annually—steering product and service innovations like proactive SmartBenefits® and Allianz TravelSmart® app upgrades
4.6 out of 5 star customer satisfaction rating—consistently delivering the service customers deserve
“Absolutely delighted with the result of the claim and the loss reimbursement. When compared to my tour co-travelers who were insured by a different company, Allianz was faster and understood my problem/loss much better than [the] other company used by my travel friends.”
Global capability + Local care
Expert help deserves exceptional reach. Local knowledge is our worldwide specialty, giving you reliable support across the globe with offices, staff, and networks to help your customers in a pinch—24/7/365, and virtually anywhere in the world.
#1 ranked global insurance company* with financial strength and stability on which you and your customers can rely
40+ major industry awards earned in 2022 that recognize our dedication to outstanding customer focus
1.2 million pre-screened medical providers in-network around the world
“I had clients on a cruise in Alaska. The husband collapsed day one on the ship and turns out he had COVID. He was transferred off the boat at 2AM to another commuter boat and brought back to Juneau, where he was admitted to the hospital for 6 days. Your emergency medical team was by our side throughout. They arranged for transfers, a private nurse and tickets for my clients to get home once he was released. They called in every day to check with the client and about every day with me. My clients RAVED about their private nurse who escorted them back to Phoenix with oxygen in hand. My client said she will never go on another trip again without Allianz.”
Intelligent tech + Creative touch
Half art, half science, our marketing tools blend smart customer insights with compelling creative to help you enhance the entire customer journey—keeping your customers aware, educated, and feeling more confident to book.
#1 Global Insurance Brand* partnership inspires higher customer confidence
30+ in-house marketing professionals provide expertise to influence customers and fuel your growth
287B+ customer data points that inspire a library of insight-driven tools, turnkey multi-media marketing campaigns, and on-demand digital product brochures to help you attract more customers
I could give Allianz testimonials for days on end. I’ve been an agent for 24 years and I’ve sold Allianz almost exclusively. I’ve personally taken out Allianz policies on my own travels. A few years back, my husband had a very serious health scare while we were in Hungary. Allianz provided a translator & assisted us with the billing with the hospital. My husband ended up being completely ok, thankfully. But, Allianz continued to check in with us daily, even after we returned home to the United States. The continuity of care and services are priceless perks to having a policy with Allianz. My trust and comfort in Allianz is without hesitation. I recommend it to all of my clients and I also tell all of my colleagues in the industry, Allianz is the insurance provider you should be working with. End of story!
Industry excellence + In-house expertise
We’re built to be the partner you need. With a dedicated team to support you, we gain a deep understanding of both your business and your customers; and with every function staffed on one team, things get moving quickly and delivered reliably.
Over 70 million customers protected in 2022 alone, with solutions for some of the world’s most iconic travel brands, along with the quaintest boutique businesses
19+ dedicated team members spanning a variety of specializations, focused on knowing your business and your customers
15+ regional field representatives across the U.S., each with an average 10 years of experience, prepared to help guide you and your customers
“From the helpful customer service team to the comprehensive training sessions, I know that my questions will be answered and I’m always in good hands. The high-touch service they offer gives me the peace of mind I need to make sure that I am offering the best possible options for my customers. Their easy-to-use tools make the process of selecting and purchasing a policy hassle-free.”
Consistent support + Scalable solutions
Our on-going support and confidence-building training help you deepen customer relationships and extend your brand promise to drive long-term customer value. Plus, you can work smarter, not harder—with powerful tech to help with everything from automated offers to on-demand brochures.
39% of 2022 customers were repeat customers, happy with an Allianz Travel Insurance plan they purchased within the three prior years
88% of travel advisors surveyed prefer AgentMax Online over any other travel insurance sales tool*
Over 7 unique, multi-media training formats help you learn at your own pace—along with ongoing field representative support and online resources for quick answers to your questions
“Recently, I have just started to using Flight Information. This is a great feature for our clients, especially in today environment of delayed and cancelled flights. Allianz has created a tool to check automatically for flight delays, and if your clients flight qualifies, they will automatically send the client the payment of $100 without your clients filling out a claim and submitting receipts. That is taking care of the client with great coverage!”
How do we win repeat awards? We don’t just compete with our competitors. Every day, we strive to outsmart and outhustle ourselves. If you’re ready to keep raising the bar for a better customer experience, we’d love to hear from you.