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Cruise Travel Insurance that delights customers and supercharges growth

Published: February 20, 2024|

Allianz Partners is rooted in insurance excellence and well-equipped to meet your business needs. Our turnkey technology solutions—including rosters, as well as sales integration and automation capabilities within AgentMax Online—help cruise line associates work faster and more efficiently



We respect the value of your time and money, and help you make the most of both. No matter what booking platform you’re using, we can also support your sales tracking by uploading rosters on your behalf. We are the largest travel insurer, the world’s leading B2B2C specialist, and we put people and problem-solving at the heart of everything we do.

With the support of our award-winning service and around-the-clock assistance team, your passengers can enjoy greater peace of mind—no matter what voyages are on their radar, we’re always standing by. Allianz Partners can help safeguard their cruise experiences with the right protection for their needs–including protection for travel bookings they add independently, plus pre-trip or post-trip extensions.

Support Before, During and After Trips

Offer peace of mind with access to 24/7, award-winning hotline assistance and access to the helpful Allyz® TravelSmart app. Passengers can manage their plan on their mobile device, making it easy to file claims quickly on the go and receive convenient direct deposit payments.

From the helpful customer service team to the comprehensive training sessions, I know that my questions will be answered and I’m always in good hands. The high-touch service they off er gives me the peace of mind I need to make sure that I am offering the best possible options for my customers. Their easy-to-use tools make the process of selecting and purchasing a policy hassle-free.

— Sheila F., Orlando, FL (Jan. 2023)

We bring the right things together to set your brand apart.

Best-in-class experiences

Where powerful meets personal

Exceptional customer experience is the number one reason cruise and tour companies choose to work with us. Through a continuous feedback loop with customers and partners, we’re always finetuning your passengers’ journeys to be the benchmark for customer satisfaction.

Accelerated growth

Where stability meets possibility

Neither too new to have the knowhow, nor too old to learn new tricks—we combine comprehensive industry knowledge with best-in-class selling tools to strengthen your customer loyalty while expanding your bottom line. Your dedicated support team keeps you poised for continued success with product and call training, online booking solutions, and polished sales aid materials.

Sophisticated marketing

Where information meets imagination

Our in-house, fully staff ed marketing team creates multi-media ads that will resonate with your audience—educating them about the value of travel insurance and priming them to make your offers even more enticing. Creative multimedia ads are just a download away and turnkey, customizable landing page content is available to get your website updated quickly and easily.

Reliable delivery

Where refined meets refreshing

With a dedicated, in-house team that’s focused on supporting your specific business type, everything from onboarding and product launch to charting new courses for growth is refreshingly simple. And to ensure service quality and accountability, one manager—with global team support—owns our relationship, so you’ll always have a go-to contact. Plus, we own our underwriter, so you can count on our products.

Worldwide expertise

Where global reach meets local touch

We are an industry leader providing global products and award-winning assistance around the world. We are located in 76 countries and can connect your customers to a network of 1.1 million medical providers—including 1000+ global hospitals we can arrange direct payments with to save your customers from needing to fi le reimbursement claims. More than 100 million people worldwide choose us every year to protect their travel plans, event ticket purchases, and tuition payments.

Have more questions?

We’re here for you! Drop us a line and let us know what questions you have. Your dedicated team is always happy to help.

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